Meet Our Leadership Team
Deepak Pratap
CEO
-
Deepak Pratap is an accomplished certified Project Specialist who brings over 15 years of high-level expertise to his role as Director at Lagom.
His experience spans business transformation, transition management global ERP/SAP rollout (including mergers and acquisitions), delivery management, stakeholder management and offshoring across various countries.
Deepak is skilled at providing effective technical architecture to leverage technology in creating revenue opportunities.
He has a track record of excellence in delivering medium and large-sized change projects from initiation and planning through to delivery and implementation, whilst minimising the impact on business functions.
He draws on this experience to evaluate and propose technical solutions that optimise deliverability and cost effectiveness.
As Director of Lagom, Deepak leads from the front to ensure effective solutions for each and every client.
Paul Tombleson
GM - Large Enterprise and Commercials
-
Over his career of 25+ years, Paul Tombleson has held roles ranging from Commercial Manager at BHP to Senior Manager at Deloitte, General Manager at Carter Holt Harvey and now of course, Director at Lagom. Being a Charted Accountant, Paul has been directly involved with the success of many large-scale ERP projects.
Paul’s experience spans numerous projects of significance. He programme managed the ERP implementation for the initial set up and amalgamation of the Auckland Council into a single entity in just 9 months. He worked to rescue the largest and most challenging Local Government programme NewCore, delivering it effectively to the agreed budget, timeframes and scope. Paul also led the global deployment of SAP to Vodafone NZ.
He is known for his calm, collected presence and skill uniting people to achieve outstanding outcomes.
Paul is motivated by ensuring the delivery of truly great results for our customers.
Gemma Price
GM - Customer Experience
-
Gemma Price has extensive experience in change management and human-centered design. Currently the GM Customer Experience at Lagom, she has a history of leading change initiatives across both the public and private sector, primarily in Australia and New Zealand.
Gemma's skill set encompasses change management strategy, stakeholder engagement, communications, training, and service design, and she consistently delivers value to organisations seeking innovative and transformative solutions
Glenn Roberts
GM - Customer Success
-
Glenn Roberts has over 20 years of working directly with clients in a variety of roles. He has engaged with them via account management and sales, presales and post sales support, training and user enablement, strategy and business development, product and technology assessments, road mapping and horizon understanding, programme and project level delivery, design thinking and innovation adoption.
In his current role of Customer Success, Glenn brings his focus to the customer’s journey once they have selected and deployed cloud-based solutions to support their organisations’ on-going and future needs.
He is a skilled communicator, strong people enabler and his passion for SAP and its customer base has seen him become New Zealand’s first SAP Champion.
